Slack Proves that the Impact of COVID on Technology Professionals Is Permanent

It was major news when Slack experienced a global outage on January 4, 2021, the first work day of the new year. The Associated Press article Slack kicks off 2021 with a global outage reported: “It’s the latest tech glitch to show how disruptive technical difficulties can be when millions of people are depending on just a few services to work and go to school from home during the pandemic.” The phrase “during the pandemic” implies there will be a time “after the pandemic” when the world returns to its pre-pandemic state. However, the reality is that in many ways the impact of events that occurred in 2020 for technology professionals is permanent…

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Five Ways to Help Your Developers Analyze API Outages

When your product relies on APIs (external or internal), it is critical that you monitor those APIs in order to know when something goes awry that affects your customer’s perception of your product’s current status. There are many ways an API can be down and or adversely affect your product. An external API may simply […]

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How to Use Your API Science One-Month Free Trial (Part 3)

When you’ve created and configured your first API Science monitor, you’ll want to configure automated notifications to your team when something involving a critical external or internal API goes awry. You’ll also want to study the performance of your critical APIs using API Science reports. Configuring API Monitor Notifications While your customers access your product […]

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Using Slack, Zapier, HipChat, PagerDuty, IFTTT, and Todoist to Broadcast API Monitor Alerts

Today, many companies have employees that work from diverse locations around the globe. If your company’s product relies on APIs (internal and/or external), your team needs to know immediately when a critical API goes down or starts delivering invalid information. But how can you quickly communicate problems of this type to your global team? The […]

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Validating API Responses and Performance Using JavaScript

Determining the present state of an API that’s critical to your product’s performance is the reason why companies apply API monitoring on a 24/7 basis. If your product depends on a sequence of calls to multiple APIs (perhaps internal as well as external), your product could appear “down” to your customers if even one of […]

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Integrating API Monitoring with PagerDuty

PagerDuty is a widely-used online incident management platform that “helps orchestrate the ideal response to create better customer, employee, and business value.” When something goes wrong, that incident can be logged in PagerDuty, and all team members who are responsible for monitoring that system will be notified about the issue. If your business relies on […]

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