Five Ways to Help Your Developers Analyze API Outages

When your product relies on APIs (external or internal), it is critical that you monitor those APIs in order to know when something goes awry that affects your customer’s perception of your product’s current status. There are many ways an API can be down and or adversely affect your product. An external API may simply be down. Or its response might be so delayed that you have to decide whether to present users with an incomplete result that omits the latest data from the slow API, or wait for the result and accept performance delays in your product. If your production software expects a JSON response from an API, and you receive responses with invalid JSON, you need to know that…

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How to Use Your API Science One-Month Free Trial (Part 3)

When you’ve created and configured your first API Science monitor, you’ll want to configure automated notifications to your team when something involving a critical external or internal API goes awry. You’ll also want to study the performance of your critical APIs using API Science reports. Configuring API Monitor Notifications While your customers access your product […]

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Using Slack, Zapier, HipChat, PagerDuty, IFTTT, and Todoist to Broadcast API Monitor Alerts

Today, many companies have employees that work from diverse locations around the globe. If your company’s product relies on APIs (internal and/or external), your team needs to know immediately when a critical API goes down or starts delivering invalid information. But how can you quickly communicate problems of this type to your global team? The […]

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Validating API Responses and Performance Using JavaScript

Determining the present state of an API that’s critical to your product’s performance is the reason why companies apply API monitoring on a 24/7 basis. If your product depends on a sequence of calls to multiple APIs (perhaps internal as well as external), your product could appear “down” to your customers if even one of […]

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Using IFTTT (IF This Then That) to Extend API Alert Messaging

IFTTT (IF This Then That) is a site that enables the creation of API “Recipes for the Small Business Owner.” Activity that takes place on a particular site is monitored by IFTTT, and if a trigger event occurs, then an action can be initiated that produces a result on a different site. The IFTTT “recipes” […]

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Integrating API Monitoring with PagerDuty

PagerDuty is a widely-used online incident management platform that “helps orchestrate the ideal response to create better customer, employee, and business value.” When something goes wrong, that incident can be logged in PagerDuty, and all team members who are responsible for monitoring that system will be notified about the issue. If your business relies on […]

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